Frequently Asked Questions
Everything you need to know about high-performance merino gear.
What makes Mons Royale merino wool different from synthetic fabrics?
Unlike synthetics, our merino wool is a natural fiber that provides superior temperature regulation, breathability, and odor resistance, making it ideal for high-intensity snow and bike sports.
How should I care for my merino wool garments?
We recommend a cool machine wash on a gentle cycle with wool-specific detergent. Avoid bleach and tumble drying; instead, lay your garments flat to dry in the shade to maintain their shape and longevity.
What is your return policy for performance gear?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that for hygiene reasons, underwear cannot be returned unless faulty.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines vary by region and will be calculated at checkout based on your location.
How do I find the right size for my activity?
Each product page features a detailed size guide. For high-output activities, we generally recommend a 'Slim Fit' for moisture management, while 'Relaxed Fit' is better for casual layering.
Is your wool ethically sourced?
Sustainability is at our core. We source our merino wool from ZQ-certified farms, ensuring the highest standards of animal welfare, environmental sustainability, and social responsibility.